At brillilume.com, we take pride in delivering friendly and efficient customer service. Our team of dedicated support professionals is available round-the-clock,7*24, ensuring that help is never far away. Should you encounter any issues or dissatisfaction, we urge you to connect with us first. Our commitment is to listen to your concerns attentively and work diligently towards a satisfactory resolution. Prior to initiating a credit card chargeback, if our proposed solution falls short of your expectations, you have the option to contact your credit card company. Your satisfaction remains our utmost priority, and we are dedicated to ensuring that your experience with us is nothing less than exceptional.