Contact details

Brillilume · RADILUM INC

418 Broadway STE R, Albany, NY 12207, United States

Email: support@brillilume.com
Phone: +1 (800) 932-9878
Support hours: Mon–Fri, 9:00 AM–6:00 PM (ET)
Brillilume is a brand of RADILUM INC (New York, USA).

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How we can help

Order questions & tracking

Already ordered? Track your shipment from the link in your dispatch email, or send your order number to support@brillilume.com and we will check the status for you.

Returns & exchanges

Returns are accepted within 30 days of delivery. Email us with your order number to receive a Return Authorization — see our Refund Policy for the full terms.

Trade & bulk orders

Designers, contractors and hospitality projects: email support@brillilume.com with the products and quantities you need and we will quote lead times and pricing.

Email
support@brillilume.com
We reply within one business day.
Phone
+1 (800) 932-9878
Mon–Fri, 9:00 AM–6:00 PM (ET). Leave a voicemail after hours and we will call you back.
Business address
Brillilume · RADILUM INC
418 Broadway STE R, Albany, NY 12207, United States
Registered office — returns go to the address in your Return Authorization email.

Contact us