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Contact Us

At BrilliLume, we're committed to delivering the highest quality in every product. But if an issue pops up, don't worry, we're here to help. If your items arrive damaged or show any defects, you can easily reach our online support team or contact our dedicated after-sales service directly at support@brillilume.com.

Your satisfaction is our priority, which is why we offer a 60-day return policy. If you experience any issues within 60 days of receiving your order, we'll provide full support for returns or exchanges. We want to ensure you have a smooth and positive experience with BrilliLume.

How to Reach Us

Email: support@brillilume.com.

Phone: +86 15338135204
(Mon-Sun, 8 AM - 10 PM EST) for quick support.

Add: Room 301, Building 3, No. 80, Longxi Road, Jiangmen City, Guangdong Province, China. 528421

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Services We Provide

Order Inquiries & Tracking

Already placed an order and wondering where it is? Easily track your order on our. Alternatively, feel free to contact us directly with your order number, and we'll give you a prompt update.

Returns & Exchanges

Need to make a return or exchange? We've made the process hassle-free. For step-by-step instructions, visit our [Returns & Exchanges Page], or simply contact us for personalized support.

Corporate & Wholesale Inquiries

Looking to partner with BrilliLume or make a bulk purchase? We provide tailored solutions for all your corporate, wholesale, and commercial lighting needs. Reach out to our dedicated team for special rates and custom solutions. You can email us for corporate inquiries at support@brillilume.com.

Contact us