Contact Us
At BrilliLume, we’re dedicated to delivering top-quality lighting in every product. But if anything goes wrong, don’t worry—we’ve got you covered. If your items arrive damaged or have any defects, you can reach our online support team or contact our after-sales service directly at support@brilliLume.com.
Your satisfaction is our priority. That’s why we offer a 60-day return policy—if any issues arise within 60 days of receiving your order, we’ll make returns or exchanges easy and hassle-free. Our goal is to ensure every experience with BrilliLume is smooth and positive.
Contact Us
Company Name: Jiangmen Beijian Investment Development Co., Ltd.
Address: Room 301, Building 3, No. 80, Longxi Road, Jiangmen, Guangdong 529000, ChinaEmail: support@brillilume.comTel: +86 15338135204
How can we help?
We're dedicated to providing you with the best experience, from browsing to unboxing. Here are a few ways we can support you.
Order Inquiries & Tracking
Wondering where your order is? You can easily track its journey on our website. If you prefer, just have your order number ready and contact us for a prompt update.
Returns & Exchanges
Not the perfect fit? No problem. We've made our return and exchange process as simple as possible. Visit our Returns Page for step-by-step instructions.
Corporate & Wholesale
Interested in a bulk purchase or partnering with BrilliLume? We offer tailored solutions for corporate, wholesale, and commercial lighting. Reach out to our dedicated team for special rates.