Contact Us
Hey there! Got a question or need a hand? We're here for you!
At BrilliLume, we're all about hooking you up with killer lighting that's top-notch, every single time.
But hey, sometimes stuff happens, right? No sweat! If your order shows up dinged up or with any kind of defect, seriously, just hit us up. You can shoot a message to our online support crew or just email our after-sales team directly at support@brilliLume.com. We'll get it sorted.
Your happiness? That's our #1 goal. Period. That’s why we give you a super chill 30-day return policy. If anything pops up within 30 days of getting your gear, we'll make returns or exchanges totally painless and easy-peasy. We just want every single time you deal with BrilliLume to be awesome and smooth. Promise!
Contact Us
Company Name: Jiangmen Beijian Investment Development Co., Ltd.
Address: Room 301, Building 3, No. 80, Longxi Road, Jiangmen, Guangdong 529000, ChinaEmail: support@brillilume.comTel: +86 15338135204
How can we help?
We're dedicated to providing you with the best experience, from browsing to unboxing. Here are a few ways we can support you.
Order Inquiries & Tracking
Wondering where your order is? You can easily track its journey on our website. If you prefer, just have your order number ready and contact us for a prompt update.
Returns & Exchanges
Not the perfect fit? No problem. We've made our return and exchange process as simple as possible. Visit our Returns Page for step-by-step instructions.
Corporate & Wholesale
Interested in a bulk purchase or partnering with BrilliLume? We offer tailored solutions for corporate, wholesale, and commercial lighting. Reach out to our dedicated team for special rates.