Shipping policy
Shipping Policy - Brillilume
Shipping Policy
Last updated: March 2026 · All delivery estimates are from the date of dispatch. Orders ship from our partner facilities in China.
At Brillilume, we ship to customers across North America, Europe, Asia, Australia, and beyond. Please review the shipping methods, delivery times, and regional details below before placing your order.
1 Order Processing & Handling
Total delivery time = Processing time + Transit time. Tracking info will be emailed once dispatched.
2 Shipping Methods by Region
🇺🇸 United States
Standard Shipping (4–6 weeks)FREE
Expedited Shipping (1–3 weeks)Calculated at checkout
🇨🇦 Canada
Standard Shipping (4–6 weeks)FREE
Expedited Shipping (1–3 weeks)Calculated at checkout
🇪🇺 Europe (EU & most European countries)
Standard Shipping (4–6 weeks)FREE
Expedited Shipping (1–3 weeks)Calculated at checkout
🇬🇧 United Kingdom
Expedited Shipping (1–3 weeks)Calculated at checkout
🇦🇺 Australia
Standard Shipping (4–7 weeks)FREE
Expedited Shipping (1–3 weeks)Calculated at checkout
🇳🇿 New Zealand
Standard Shipping (4–7 weeks)Calculated at checkout
Expedited Shipping (1–3 weeks)Calculated at checkout
🇲🇽 Mexico
Standard Shipping (4–6 weeks)FREE
Expedited Shipping (1–3 weeks)Calculated at checkout
🌏 Middle East, Asia & other destinations
Standard / ExpeditedRates and delivery estimates shown at checkout
3 Import Duties & Taxes
Import duties and taxes: any import duties, taxes or customs fees are the responsibility of the recipient. Most Standard Shipping orders to the United States and Canada are sent duties-paid and arrive with no extra charges, but we cannot guarantee this for every shipment.
For other destinations and for expedited services, import duties, VAT or taxes not shown at checkout may be collected by the carrier before delivery. Please contact us before ordering if you would like an estimate for your country.
For other destinations and for expedited services, import duties, VAT or taxes not shown at checkout may be collected by the carrier before delivery. Please contact us before ordering if you would like an estimate for your country.
4 Cancellations & Address Changes
- Cancellations: Request within 48 hours of order.
- Address changes: Request within 3 days of order.
⚠ Our products ship from international facilities. Once dispatched, packages cannot be recalled from the carrier network.
Contact Us
Email
Phone
+1 (800) 932-9878